Three services · Ipoh, Perak
Practical AI services for small businesses, explained without jargon
Each service has a fixed scope, a fixed price, and a defined output. Choose one to start — they are independent of each other.
Back to HomeOur methodology
How we approach every engagement
1. Observe first
We spend time in your business before we advise. A process map starts with days of watching, not a questionnaire. Document capture starts with a review of your actual materials. Training starts with a brief on your real tasks.
2. Scope clearly
Before starting, we confirm what is in scope and what is not. If your document types suggest the capture trial will have limited coverage, we say so before you agree to proceed. No surprises after payment.
3. Deliver something usable
Every output is designed for use by the people who did not make it. A diagram readable by shop-floor staff, a spreadsheet formatted for your bookkeeper, a checklist sized to go on a wall.
Process Map
A written map of how one part of your business actually runs, drawn from watching rather than asking. We pick the process that frustrates you most, follow it end to end for two or three days, and put it on paper with timings, handoffs and the points where work waits.
The map is useful whether or not you ever add software. Several clients have taken it and simply fixed the waiting instead. Delivered as a single diagram with a page of notes.
What is included
- Two to three days of on-site observation at your premises
- One process mapped end to end — timings, handoffs, wait points
- A printed diagram at desk scale
- One page of written notes explaining the map
- A brief debrief call once the deliverable is received
How it works
Receipt and Invoice Capture
A capture step for the shoebox of receipts and the pile of supplier invoices. Photographs or PDFs are read, the amounts and dates lifted into a sheet your bookkeeper can work from, and anything unclear is set aside for a human rather than guessed.
Scope covers your common suppliers and formats, a two-week trial period at your own pace, and an honest report on which of your document types it reads poorly. Handwritten notes generally remain a manual job, and we say so upfront.
What is included
- Review of your document types before the trial begins
- Two weeks of capture at your own pace
- A working sheet formatted for your bookkeeper
- Flagged items set aside for human review — not guessed
- Written report on which formats read poorly
How it works
Small Team Training
A full-day training for up to twelve staff on using AI tools sensibly within a small business. Morning covers what the software does well and where it fabricates confidently. Afternoon is spent on your own real tasks with us beside you.
We include a section on what should never be entered into a third-party tool, which for most Malaysian businesses means customer identity details and anything covered by your client agreements. Materials and a wall checklist are yours to keep.
What is included
- One full working day at your premises — morning and afternoon
- Up to 12 staff covered in one session
- Morning session: capabilities and limitations of AI text tools
- Afternoon session: hands-on practice with your real tasks
- Data privacy section — what not to enter and why
- Printed materials and A3 wall checklist
Day structure
Decision guidance
Which service fits your situation
These services are independent — you do not need one before you can take another. Most clients start with the one that addresses their most immediate problem.
| If your situation is... | Process Map | Document Capture | Team Training |
|---|---|---|---|
| A task or process consistently takes longer than it should | — | — | |
| You have a box of supplier invoices no one has processed | — | — | |
| Staff are already using AI tools but without clear guidance | — | — | |
| You want to understand your process before deciding what to automate | — | — | |
| You are concerned about data privacy when using AI tools | partial | partial | |
| You want to see whether AI tools suit your document types before committing | — | — |
Across all services
Standards that apply to every engagement
Scope in writing before starting
A brief written summary of what is included, what is not, and what the deliverable looks like. Agreed before any on-site work or trial begins.
Data handling discussed at the start
We ask about your document types and client agreements before any data is shared. Customer identity details stay out of third-party tools.
Timelines stated and kept
A realistic delivery timeline is given at the start of each engagement. Changes to timeline are communicated before they happen, not after.
Follow-up call included
A short call two weeks after each delivery to answer questions that come up once you have used the output. No additional charge.
Pricing
Fixed prices for defined outputs
Process Map
- 2–3 days on-site observation
- Printed process diagram
- One page of notes
- Debrief call
Document Capture
- Document type review upfront
- Two-week trial period
- Working spreadsheet for bookkeeper
- Limitations report included
Team Training
- Up to 12 staff, full day on-site
- Morning theory + afternoon practice
- Data privacy section included
- Materials and A3 wall checklist
Still deciding which service is right?
Start with a conversation. Describe the problem you want to solve and we will tell you honestly which service fits — and whether the fit is close enough to be worth your time.
Get in Touch